Refund Policy
Last Updated: October 24, 2024
At GuestFavorites, we are committed to providing valuable insights and services to our users. This Refund Policy outlines the terms and conditions under which refunds may be issued. By subscribing to our services, you agree to this Refund Policy.
1. General Policy
- No Refunds: GuestFavorites does not offer refunds for any subscription plans or services. All sales are final, and users are encouraged to review their subscription choices carefully before making a purchase. We recommend that users take advantage of any free trials or demo versions available to ensure our services meet their needs before committing to a subscription.
2. Exceptions
- Company Shutdown: In the unlikely event that GuestFavorites ceases operations, we will issue refunds to users for the unused portion of their subscription. This refund will be calculated based on the remaining time left in the current billing cycle. We are committed to ensuring a fair resolution for our users in such circumstances.
3. Non-Refundable Items
- Feature Changes: GuestFavorites features may evolve over time to improve user experience and service quality. In such cases, users will not be entitled to a refund. We strive to communicate any significant changes to our services in advance.
- Service Interruptions: While we endeavor to provide uninterrupted access to our services, we cannot guarantee availability at all times. In the event of natural disasters, change of ownership, dependency service outages, or other unforeseen circumstances that make us unable to keep the service running, refunds will not be issued.
4. Refund Process
- Eligibility: Refunds are only applicable in the event of a company shutdown as described in Section 2. Users must contact us to initiate the refund process.
- Contact Information: If you believe you are eligible for a refund due to the company shutting down, please contact us at [email protected]. Include your account details and any relevant information to assist us in processing your request efficiently.
5. Refund Timeline
- Processing Time: Once a refund request is approved, we will process the refund as quickly as possible. The exact time frame for the refund to appear in your account may vary depending on your payment provider. We will keep you informed throughout the process.
6. Additional Considerations
- Customer Support: Our customer support team is available to assist subscribed users with any questions or concerns regarding their subscriptions. Please reach out to us at [email protected] for support.
7. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at [email protected]. We are committed to addressing any issues you may have and ensuring a satisfactory experience with our services.